Shopping Cart

Terms & Conditions

Terms and Conditions for Good Food Ireland Gift Vouchers & Edible Items

Good Food Ireland is referred to as “The Company”, and any person purchasing the products on this site is referred to as “The Purchaser”. By using our site, you agree on the terms and conditions below.

Company Details

    Good Food Marketing Ireland Limited, t/a Good Food Ireland. Registered Address: Ballykelly House, Drinagh, Wexford. Ireland

    Price

    All prices on the site are in Euro. We accept all major credit and debit cards through online purchases, and bank transfers on “offline” sales, for invoice payment, please contact info@goodfoodireland.ie. Please note prices may change occasionally, make sure you check the final price at the checkout before placing your order.

    Website Safety

      Good Food Ireland Gift Vouchers and Edible Items are purchased via Shopify. If you prefer not to place your order online and pay by bank transfer, please contact our God Food Ireland. Tel: +353 (0)53 9158693 Email: info@goodfoodireland.ie.

      Gift Vouchers

      • Good Food Ireland Gift Vouchers are valid at the awarded Good Food Ireland Collection. As we are continuously making changes and unearthing new discoveries please visit www.goodfoodireland.ie for up to the minute list of where you Gift Voucher can be redeemed
      • Good Food Ireland Gift Vouchers are non-refundable and there is no cash alternative
      • Original Gift Voucher only must be presented at venue
      • Full amount must be used in one transaction
      • Good Food Ireland Gift Vouchers must be redeemed within the date specified on the Voucher
      • Good Food Ireland Gift Vouchers are valid for 12 months from date of purchase
      • Good Food Ireland takes no responsibility for lost or stolen Vouchers 
      • There is a handling charge added to the purchase of each Gift Voucher. This goes directly to cover costs for handling, postage and packaging

      Delivery

      Gift Voucher Delivery: 

      Gift Vouchers are delivered by Standard Post. Expected delivery is 2-3 days, excluding weekends and bank holidays in Ireland. Please allow for 3-5 working days for delivery to the U.K. If order is placed before 12 noon (Mon-Fri) Gift Vouchers will be posted on that same day. While every effort will be made to post your Gift Voucher on the same day of purchase this cannot be guaranteed. Express postage can be purchased.

      Food Product Delivery: 

      Please ensure delivery address and phone number are correctly inputted before placing the order. Once the courier gets a docket signed by the recipient at the given address, the goods are considered delivered. Good Food Ireland uses third party couriers to deliver the purchased items and it is the responsibility of The Purchaser to ensure someone will be at the given address to receive the goods. In the occasion of delivery attempt failing, a docket will be left at the address for The Purchaser to arrange a pick up from a local depot. If the items are not picked up from the depot by the given date, all goods will be sent back to “The Company” and a charge will apply to arrange a second delivery by a courier.

      Delivery times may vary between countries. Orders within Ireland are usually dispatched within the next working day. Orders from the UK and Europe are usually delivered within 3-5 working days.

      Refunds, Damages, Returns

      In a case of any food/drink items delivered in damaged condition, please contact us within 48 hours of receiving your delivery. You can contact us on info@goodfoodireland.ie or by phone +353 539158693. We can then make arrangements with you to replace or refund the damaged goods.

      The Goods in full can be returned within 7 working days from the delivery as long as they are in the same condition as when they were delivered. The return costs are The Purchaser’s responsibility, but the price of the original order will be refunded (excluding delivery cost) as long as all goods are returned in good condition and in full packaging.

      Substitutions

      All products on the website are subject to availability. Unavailable items will be replaced with relevant items of equal or greater value.

      Force Majeure

      Whilst every effort is made to meet the requested or stated delivery date, The Company will not be liable for any damage or loss caused by delays due to reasons beyond our control.

      Privacy Policy

      Good Food Ireland only uses the information that we collect about you lawfully in accordance with the Data Protection Act 1998. None of the information given to The Company by The Purchaser on this site is given forward to any third party companies. All information is gathered to ensure the best service and correct delivery.

      You will only receive marketing material from us by email if you sign up for our Good Food Ireland Club or newsletter. Even after signing up to our mailing list you can opt out at any time.

      Customer Care

        If you have any issues with your order, or have corrections on our website, please contact our Sales Team on info@goodfoodireland.ie  or by phone, office hours Mon-Fri 0900-1700, Tel +353 539158693. All emails will usually be dealt with within the next working day.

        Jurisdiction

          None of the above terms affect your statutory rights as a consumer.